REPORTS, ORDERS & PRIVACY
How can we help?
Contact FaceRater
Email report@facerater.ai for report help, privacy requests and feedback. For purchase questions, use your checkout email and include your order reference; do not send card details. We aim to respond within two business days.
Help with your result
Your free scan stays on your device; paid AI processing is a separate choice. If something goes wrong, tell us which page you were on and what happened. You can request a fresh private access link from My reports, or contact us about a missing report or a refund. Please do not attach someone else’s private photo.